Wednesday 23 January 2008

Change management or plain incompetence

Change management has become a popular term in recent years. 'Change is life' and all that. Which is fine, you'll not find any complaints about the concept here but there is sometimes a feeling that actually the term is being hijacked by senior management to cover up for basically not knowing what they are doing.

Here are a few observations on when change might just be a lack of direction:
1. fundamental policy / vision is changed every couple of months leaving the lower echelons of the office at a loss for what is actually going on
2. department strategies and definitions are written AFTER restructure
3. governance seems to become an issue in itself, not tied to management or restructures
4. when a number of serial restructures do not seems to effect the bottom line (or make it worse) and lead to a demoralised workforce without direction (see 1.)

If anyone has anymore, or completely disagrees comments are welcome.

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